redefine what’s possible

CONTACT me

quick links:

What to EXPECT:

  • SUBMIT YOUR INFO

    Drop your details in the form below – I'm all ears.

    Tell me about your project – the good, the bad, and the ambitious.

    This isn't just about ticking boxes; it's about diving deep into your world, grasping the nuts and bolts of your project, and discovering if we're the perfect duo to create some magic together.

  • REVIEW THE INTRO GUIDE

    As soon as you hit 'send', you're in for a treat – my ‘Partnership Preview’ lands straight in your inbox.

    It's packed with insights on my approach, a deep dive into how I work, and the detailed lowdown on SmallBiz Sidekick packages.

    Spoiler alert: you might find it's all pretty awesome.

  • SCHEDULE A CALL

    You will also receive a link to set up a Zoom call with me, Carolyn.

    This is where the real talk happens.

    Together, we’ll dissect your goals, strategize with precision, and explore how my expertise can elevate your vision into a tangible plan.

Ready to MAKE WAVES?

Let’s chat!

While a good old-fashioned email is always welcome, the contact form below is your express lane to getting my attention.

  • I'll get back to you within 2 business days to schedule a clarity call and explore if we're the right fit.

  • Got questions that can't wait? Check out the FAQ for some instant insights.

  • Timeline clash? No problem. I'll do my best to recommend someone who can assist.

Frequently asked QUESTIONS

FAQ

FAQ

FAQ

  • If you're after a quick-turnaround, targeted transformation, Sprints are your go-to. They're perfect for sharpening specific aspects of your business in a flash. Think of the Two-Week Site Solution for a rapid online presence makeover, the Scheduling System Cinch for streamlining your booking, or the One-Week Sales Page Sprint to boost your launch.

    Craving a more comprehensive overhaul? Custom Services are like haute couture for your digital presence. Tailored to your unique needs, I dive deep into custom-coding Squarespace sites, integrating innovative solutions, and creating client experiences that build lasting relationships.

    And if you’re not sure? My strategy solutions are your business GPS. Whether it's the Website Conversion Roadmap to pinpoint how boost your site or the Sidekick Strategy Workshop for a holistic plan, I've got the tools to guide you to success.

  • Here's the lowdown:

    If you're all about learning UX design, have time to spare, and are comfortable with tech, then DIY could be your jam. It's a chance to get hands-on and maybe save some cash. But remember, it's not just about making a site look good. You've got to think about SEO, mobile responsiveness, web accessibility... the whole enchilada.

    Now, if you're juggling a million things or tech just isn't your cup of tea, a pro designer is your golden ticket. We handle the heavy lifting – from eye-catching, organized design to making sure Google loves your site. Plus, we can turn your "oh no" moments into "oh wow" results.

    Bottom line? If you want a site that not only looks slick but also works like a charm (and you don't want to spend your weekends Googling how to make your email connect with your domain), a pro might just be worth our weight in gold.

  • If you’re new to business, hold off on the custom design deep dive for now.

    Unless you're in need of complex integrations, a full-blown custom design might be overkill.

    Instead, why not check out the Two-Week Site Solution?

    It's the perfect starter kit – gets a killer online presence up and running with brand design and copy but without the custom design price tag.

    It's all about smart, efficient solutions that match your current needs. Save the haute couture for when your business hits its next growth spurt.

  • While I don't create logos from scratch, I'm your go-to for sprucing up your site with the perfect visuals.

    I do post-logo branding — which means all of the brand work after the logo work (palette, typography, image, and graphic source & customization).

    Consider me your tech wizard with a keen eye for design rather than the paintbrush.

    Need a full-blown graphic design artist for that logo? I know just the people to recommend!

  • Working with me is like having a part-time partner.

    I come armed with an Inbound Marketing certification, Typeform and Mailchimp partnerships, and Squarespace Circle membership. That means top-notch expertise and sweet discounts for you.

    When we team up, it's all-in. I dive deep into your business, taking a holistic approach to understand every nook and cranny.

    This means you won't juggle multiple contacts across different firms. Instead, you get a hassle-free, one-stop experience, saving you from the headache of fragmented communication.

    My broad experience across small business operations allows me to spot opportunities and dodge pitfalls that others might miss. We're not just solving today's problems; we're building long-term value.

  • Choosing the right website platform for your business? It's like picking the perfect pair of shoes – it's got to fit just right.

    Squarespace? It's the stylish kitten-heel of website platforms – sleek, user-friendly, and great for businesses without a full-time IT squad. It's got enough customization to make your brand pop without needing a coding degree.

    WordPress? Think of it as the serious lace-up hiking boot – robust, complex, and endless plugins and themes. Ideal if you're tech-savvy or have a developer in your corner.

    Shopify? That's your running shoe – built for businesses focused on e-commerce. It's all about making online selling as smooth as a jog in the park.

    Wix? It's your comfy sneaker – easy to slip into, no-fuss, and great for personal projects.

    In the end, it's about what fits your business goals, tech comfort level, and how much control you want over the nitty-gritty. Like shoes, there's no one-size-fits-all, so choose the platform that feels like it was made just for you.

  • My calendar's usually booked about 2-3 months ahead for custom projects, and a month-ish for Sprints.

    So submit your info on my contact page tout suite and I’ll have my people (scheduler) get in touch with your people (email inbox).

  • Your website's transformation timeline is tailored to your chosen package.

    The Two-Week Site Solution? It’s a 2-week ride in the express lane, plus 3 weeks for onboarding – swift and efficient.

    Custom projects? They’re your epic journey, spanning from a 12-week exploration to a 12-month epic.

    For the longest hauls, I start as your data detective, ensuring your high-traffic areas are safe before a major revamp. Then the major work starts, wrapping with deep integration work.

    It's all about tailoring a digital space that's a perfect match for your unique vision and biz needs.

  • No worries, your current website will stay up and running while I work my magic on the new one.

    I'll build your shiny new site separately, and only switch over the domain when it's all set to debut.

    But hey, if you're into a bit of suspense, we can definitely put up a sweet-looking "Coming Soon" page.

  • Sure thing!

    Firstly, all payments are handled through my online invoicing software. Very easy.

    For most Sprints, it's super simple with a 40/60 payment plan – 40% to secure your spot and 60% when we kick off the project.

    For Custom Projects, we've got a tailored plan that eases the load, spreading payments across key project dates.

    And for products or workshops, it's a one-time upfront payment.

    Rest assured, there's a plan to suit your needs, making your digital transformation as stress-free as possible.

  • Most definitely.

    Most packages comes with:

    • customized walkthrough videos

    • a post-launch Q&A session

    • 30-days unlimited tech support

    • and forever-access to my password-protected online trove of resources.

    Check specific packages to see all post-launch support offered.

  • Definitely.

    Some small business owners relish the ability to manage their own sites and tech. Some want to hand it off, with the ability to ask for updates as-needed.

    If you would prefer to hand off site & tech management, check out the VIP CLIENT MEMBERSHIP:

    The VIP Client Membership is only available for projects completed via SmallBiz Sidekick. For $149/month it includes:

    • monthly updates;

    • tracking analytics & Google Search Console for your website and making appropriate monthly adjustments;

    • annual review and recommendations;

    • monthly Zoom office hours and training workshops;

    • a half Design Day per year;

    • plus a 10% discount on all additional services.

    It is a completely optional service that is provided to SmallBiz Sidekick clients, and you can decide after your project if you’d like to sign up!

blue water with coral sunset

Section Styles quote

Kind Words

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Kind Words ···

These aren’t just websites, these are complex systems. The way Carolyn thinks about bringing it all together is just so beautiful.

—Tomi Bryan / Tomi Bryan Consulting


Favorite RESOURCES

  • MY TOOLKIT

    The curated collection of tools & resources I use daily. Or every hour.

    (When I find something good, I share 😁)

    ACCESS THE TOOLKIT

  • FREEBIES

    Goodies I’ve created for you to:

    • make your site more powerful

    • make your tech easier to run

    • gain insight into both

    GET THE FREE STUFF

Begin doing

Begin doing

Section Styles quote

“The best way to get started is to quit talking and begin doing.”

— Coco Chanel